LOCKSMITH / ASSESSMENT / SOLUTIONS

A problem with your lock?
Let’s talk it through.

A door that won’t open, a missing key or a lock to replace: tell us what brings you here. We’ll discuss the possible solutions.

Based in Bétheny, we serve Reims. Tell us your town so we can check the options for a visit to your address.

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YOUR QUESTIONS

Clear answers.
Simply put.

Before you call,
a few useful things to know.

What should I do if my door has shut behind me?

Avoid forcing the door or lock. Check whether the door has simply shut or is locked with a key. Call and tell us your town and what happened.

Does the lock always need replacing?

Not always. Depending on its condition, a lock can sometimes be adjusted or repaired. An assessment will show whether replacement is needed; this can’t be guaranteed remotely.

Are you available at night and on weekends?

Yes, you can call us 24/7. We’ll confirm when we can get to you and any surcharges when we speak.

How can I find out the cost?

Describe the problem, your town and when you’d like help. Then ask for a breakdown of the work, parts, travel and any surcharges, along with the total price.

Can I make a request for my vehicle?

Yes. Tell us the make, model, your location and what happened. We first need to check whether opening your vehicle is possible.

Which towns do you cover?

We’re based in Bétheny (51450) and serve Reims. In another town? Call us to check whether a visit is possible.

Can I plan a lock change if it’s not urgent?

Yes. Moving home, a key that catches or simply wanting to check your lock are good reasons to get in touch. Describe what you need in the form or call us to discuss the possible work.

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